Answers to yourFAQs
The way we answer your frequently asked questions make this Fussell Cake Company’s How To Guide…
Frequently Asked Questions
Q. Are there any other places where I can buy Fussell Cake Company products?
A. Currently, Boulder Creek Coffee Shop in Lawrenceville, GA exclusively sells Mini Fussell cakes and slices of Gourmet Fussell Cheesecakes.
Q. Can I get a Fussell Cake with no glaze?
A. Yes, any of our Fussell Cakes can be ordered without glaze. Please indicate any special request when you order via phone or email.
Q. What forms of payment do you accept?
A. We accept Visa, Master Card, Discover, American Express, Cash, Money orders, and Checks. Make all checks* or money orders payable to Fussell Cake Company
*$35 return check fee
Q. Where do you deliver?
A. We deliver to most Northeast Metro Atlanta Areas. Delivery charges apply
Q. How soon should I order in advance for local delivery?
A. It is our highest priority that you receive the freshest products. Local delivery orders placed before 12:00pm Noon will be processed for delivery the next business day. Orders placed after 12:00pm Noon, will be processed for delivery the 2nd business day. Delivery of catering orders may need more processing time, please call for details.
Q. Do you ship your products?
A. Currently only Fussell Cake is available to be shipped. All eligible Fussell Cakes are shipped 2-3 days via Fedex. Please call for shipping prices.
Q. Do you ship to a PO Box?
A. Regretfully No. Our products are delivered via Fedex which cannot deliver to a PO Box.
Q. How long will it take to ship out my order?
A. Most orders ship within 48-72 hours. Remember, shipment orders placed before 12:00 noon will be processed for shipment the 2nd business day. Orders placed after 12:00 noon, will be processed for shipment the 3rd business day.
Q. How much notice do you need to cater my upcoming event?
A. Please allow us a much time as possible to meet and/or discuss all of your catering needs. Just in case, if you are in need of a last minute caterer, please make us your #1 choice. Call us to discuss your needs!
Still Not Sure?
Don’t see what you are looking for yet? Every Monday – Saturday, a customer service representative is ready to answer any of your frequently asked questions.
Connect with our customer service team @ (770) 573 4000 or send a message here: Connect with Us